Britta Balogh: "Do not dress for the position you hold, but for those you want to achieve?

As a career companion and coach, Britta Balogh knows how important the right manners are for achieving personal and professional goals. For the ChroniquesDuVasteMonde Academy she has summarized her most important tips:

Do we really need manners? in the relaxed Facebook and sneaker era?

I mean, manners are essential because they help us, move us forward and make life together enjoyable. Expertise alone is not enough, social skills, so-called "soft skills"? are key qualifications and decision-making criteria in everyday working life. The knowledge and the successful use of business etiquette are essential success factors.

The Manager Magazine writes:

The mastery of modern manners in professional life is an absolute oneGot to.

Professionals - from assistants to top managers - who are not proficient in business etiquette, provoke embarrassing situations, ridicule their business, and damage the company's image and, at worst, their own careers.

Freiherr Knigge is said to have given us rules of conduct and considers him to be the "Pope". He was a keen observer and much that he saw and perceived, displeased him. He wanted to help. In 1788, when he published the book "About dealing with people? wrote that he wanted to give the citizens something to make it easier for them; Easier to be admitted to the prince so that they could recite their request. The courtiers often made fun of the ignorance and awkwardness of the petitioners at the court and so they did not even before. He also wrote a book for his daughters to make it easier for them to be in society and to be agreeable to society. That was his concern, no rules of manners.

I observe that both are still true in our time. We also want to get through doors to have conversations: for the purpose of acquiring, selling, negotiating or talking to personal conversations and small talk. We only achieve our reputation, our standing and our success by gaining the recognition of our interlocutors, superiors and society.

After a job interview, the HR manager does not take lunch with the applicant because he / she finds him so awfully nice and generous. He goes to lunch to see what kind of (table) manners the candidate has. He can tell from this whether he fits in with the company and the team, that he can be sent to customers or that he can be contacted by the board. You should be prepared for this rehearsal and practice the practices.

If you want to make a career, you should follow the business rules and think about the appearance on the net and social media.

Back to the sneakers and today's speech by you. This has mainly been started by young people, young entrepreneurs and the start-up industry. She uses it to communicate on a seemingly personal level, creating closeness and familiarity. However, you should never ask someone unasked, because that is overbearing and irreverent. That's why I stay here with you. On the other hand, there is the large portion of "traditional society" whose manners are more formal or more traditional.

In this respect, casual manners may be casual and contemporary for some. That is one side of the coin, which may well be right and right for the individual. The question is, what about the other side of the coin? Does my partner feel the same or does he / she perhaps have a different idea, a different expectation and a different understanding of respect? We should always think about both sides of the coin.

Introducing the theme of welcoming yourself and others is one of the hardest things to do, so it takes a lot of time and attention in my seminars. A basic rule in business is: everything happens hierarchically, not according to the gender role. That is, the lower rank greets the senior. You greet your boss first, boss or boss decides whether she / he shake your hand.

As a host, be it in the company, in the restaurant or privately, the guest is always allowed to step over the threshold and then reaches out first. This means that when you come to a conversation with the customer, your conversation partner should reach out to you first. If a delegation comes to you in the company and you receive it, first hand your hand. But who first, if e.g.a 35-year-old CEO with his 52-year-old assistant and the 45-year-old department manager comes to you? Ladies first? is out of place here, because we go purely for the hierarchy. So the youngest comes first, because he is the manager and thus the highest ranking, then the head of department and then the assistant. There are many examples of this example. But is that important? Do we still need these rules and does anyone still know them?

The business and social rules of the game are familiar to many and attach great importance to them. Knowledge of etiquette is not only pleasing to fellow human beings, it also shows the degree of education, education and the desire to appear in a good light, to leave a lasting impression and in society. play along. The lasting impression is exactly what is so important for us in professional life. This sets us apart from the crowd. So what if the other person does not know the rules? Perceiving! Watch out for situations and moments that are unclear or where you realize that your opponent does not know the rules. Register this and go to it. An outstretched hand is always grabbed, whether it's right or wrong. To reject it with the modest addition? Ladies first? is a faux pas. You should definitely refrain from both. So we see, there are lots of snapshots that are not always perfect. That's not bad either. It is important to perceive these in order to be able to handle and play with the situations and circumstances flexibly.

These examples alone show that business etiquette plays an important and often decisive role. It is certainly good to have the repertoire of rules in mind and play on the keyboard. However, a strict interpretation and application is not always possible? which does not make things easier. For example, if we look at the clothing, in other words at our appearance, then we have to consider: which? Message? do I transport over my clothes, my appearance? For example: If I'm a career coach with? Behave in !? would come to your company to win you an in-house seminar and I would come to the appointment in jeans, sneakers and a jaquette? so trendy? I would not be very credible. I transport neither my topics nor my claim. If I were wearing my trouser suit, but it does not fit well, it's wrinkled, it's obvious that I'm not combed, and maybe I'm a little unkempt, what do I transport then? Probably: My appearance is not so important to me (my content is important). But what matters to you is: It is not so important to her, she does not take me so seriously, the appointment is not important to her (she makes no effort). Why should you take time for me and be interested in me?

In other words, think carefully about what is scheduled on the day. Who or what you represent. Who do you have contact with and who is important to you? What impression do you want to make and leave? And in which environment (professional field) do you go? That does not mean that we basically adapt to the industry we go to. We have to transport an image ourselves.

There is a recommendation for your business advancement: "Do not dress for the position you hold but for those you want to achieve."

This is just a short excursion into business etiquette and the view behind it. Rules are important so that we have it easy and enjoyable. They help us to position ourselves, to leave a lasting impression and to continue climbing up our career ladder. Even in private matters, it makes a difference whether your appointment treats you gallantly and respectfully, or if a Stoffel storms through the door first, begins with his food as soon as the plate is on the table, gesticulating wildly with the cutlery, not your well-being takes care of you and leaves you on the street after saying goodbye. Do not misunderstand that even casual people have a keen eye, ideas and expectations and when it comes to choosing the more polished person.

1st tip
It is important to sharpen one's perception and to be aware of what one is doing. Ask yourself: who am I? Who or what do I represent? Where am I going? Who do I talk to? What do I want to achieve? Likewise, it is important to perceive my counterpart and to be able to read as much as possible beside the spoken word. The quality of our perception is the key to the quality of our actions. A distorted perception inevitably triggers an inappropriate action. The basic requirement for this is, of course, respect and appreciation. Without respect to my interlocutor, every conversation is unsuccessful, even impossible.

I think of the two sides of a coin. What is good and right for you, is far from the other.

2nd tip

Pay attention to your posture and body language. She often says more than the spoken word. Your inner attitude and inner condition is reflected in your appearance again.If you sharpen your perception and your view, you get far more information than just the spoken content. We can not not communicate. But we can take care of what we communicate.

3rd tip

Note the hierarchy: when greeting, showing, passing and handing over the business card.

And then it means: practice, practice, practice!

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Based on anecdotes and examples
Britta Balogh describes her book "Behavior is in! - The Business Advisor" humorous Worth knowing as well as? Dos and Don? ts?
the current social interaction.
18 chapters help you through your professional life.

"Behave is in! - The Business Advisor.?
ISBN 978-3-96133-070-6

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