The laundry consultation at Rigby & Peller

What was tested?

The premium lingerie company Rigby & Peller was founded as a tailor-made corset studio in London in 1939 and even equips Queen Elizabeth. The company's goal is to provide the ideal lingerie for every woman. "True beauty comes from self-confidence and self-confidence", is a guiding principle of the company. "The right lingerie can not only provide a perfect look, but also give a great feeling."

In the search for the perfect lingerie help trained laundry experts. With one of them, the customer arranges an appointment for a laundry consultation in a Rigby & Peller store, where she is then individually advised.

Rigby & Peller offers lingerie and swimwear from various labels in cup sizes from A to J. Nursing and sports bras are also on offer.

What does the laundry consultation consist of?

If a customer comes to an agreed laundry consultation with Rigby & Peller, she will first be measured. For this purpose, Rigby & Peller has extra large dressing rooms. In some stores (for example in Dusseldorf) there is a new technology for the measurement of the body: a mirror with bodyscan function, which produces a 3D model of the upper body.

Based on the dimensions of the client and her personality, the lingerie expert helps to find the perfect lingerie.

What does the subject say?

When I come to the laundry consultation in the Hamburg branch of Rigby & Peller, my adviser, store manager Annette Kaffka, leads me first through the store, so I can get an overview of the offer. Then she explains to me why it is important to take measurements on every new customer, and on a regular basis: Many women wear the wrong bra size and, in addition, the body changes over the years - through weight changes, sports, illnesses, pregnancy and the age.

What I'm learning: The hooks on the closure of a bra are always at a distance of 1 cm to each other. A bra in size 75B measures 75 cm in circumference when you close it in the middle. Close it in the first hole, it measures 74 cm, the last 76 cm. Who said you should always close bras in the middle hole? At the back of the bra should not sit too high and he should firmly enclose the upper body.

Annette Kaffka also gives me a hint on the lingerie colors: "Most customers ask for bras in black, nude and white, and many women buy nude-colored lingerie to wear under light clothing, with a red bra under white Clothes equally invisible. " That's why she always brings lingerie of various colors to the customer's cabin. so she can try different things.

For me, the lingerie expert immediately finds a bra that fits perfectly. I'm speechless. We find that "heart shape" bras, which are low cut and have a slightly curved shape at the front, fit me best. I did not know that.

Annette Kaffka tells me that a seamstress works for her Rigby & Peller store, which, if necessary, adapts lingerie individually for the customers. Not only, but also for women who are suffering from breast cancer and had to undergo a mastectomy.

After my appointment I leave the store not only with a new bra, but also with a lot of new knowledge about the laundry purchase. Conclusion: try the laundry consultation! Sure, it's strange that you do not have to be spontaneously served in the store, but have to make an appointment, but it's worth it because the counselor only has time for you.

Here is an overview of Rigby & Peller boutiques.