Job-Knigge: That's what counts!
Started
Which breakdowns can happen to me under any circumstances during the job interview?Wait until you are offered a seat, otherwise you may sit on the executive chair. Coffee or tea? Say yes, that makes for a good atmosphere. But you should not smoke, no matter how necessary you have a cigarette. At the most if your partner smokes and offers you a cigarette. Do not be late, and in any case take unlimited time, even if you might miss a train. If you say I have to go, you probably have said goodbye forever.
What to do when I am new?Do not come too often to your colleague with the sentence: "In my old company ..." You do not have to change everything the same, even if you have plenty of suggestions for improvement. In the first hundred days you should put the antennas on reception and first explore all customs and customs, rules and norms, otherwise you can do the best job and still do everything wrong. Celebrate your debut not on the first day, but after the probationary period and inquire about how your new job is celebrated. Not that you are in the morning with sparkling wine and no one comes, because otherwise always only shortly before closing time is triggered.
colleagues
How do I respect the privacy of the people I work with?Desks are territories! Do not change anything on a foreign desk, and do not put your bag or folder on the desktop as a matter of course, even if you want to show something to your colleague. Stress always comes when you get too close to your colleagues: Most people find it uncomfortable, if not at least one arm's length safety distance is maintained. One of the rules in the office is that you leave the room for a short time when you are attacked by coughing or sneezing.
How do I get rid of a colleague who is constantly in my room?If you are in conversation right now and your colleague just adjusts and ignores the "distance zone," then ask, "Can I help you?" Or say, "I'll be right there." Even when you are alone, you can give the burdock an understanding that you have to do. Do not rely on them later, if you do not value close contact, but you have clear boundaries.
Shall I fight back when I'm being used by the elders?You can barely do anything about that. Even if you are offered the Du, you can not refuse it. Such a refusal is almost always associated with terrible embarrassments. The easiest way is when everyone sits down in the company. When you get confused with "you" and "you", it's hard for new colleagues to find their way around. It's best to look for a colleague whom you have already trusted, and to be educated about salutation habits.
Do I have to go to every drink?In any case, you should apologize if you do not come. And personally: "Thank you for the invitation, but unfortunately I have an appointment." But if you go, you should stay at least fifteen minutes. If you have to leave sooner, do not just steal away from it, but justify your uneasiness: "I absolutely have to finish something."
What can I do if I got caught blaspheming?You said something negative about a colleague who stood directly behind you? In this nightmare situation there is only one thing left: Let it rest on its own. Hypocritical apologies such as "I'm sorry, I did not mean it" you can then save synonymous. If you are really sorry, prove to your colleague in the future that you are helpful, open and loyal.
encounters
May I hide when a colleague approaches on the way to work?Go to her and say hello, even if you're a morning grump. If you are not sure whether your colleague wants to be approached, then try to make eye contact. If the colleague leaves immediately, that is a clear sign, but at least you have tried. If you get off the front of a bus or subway car, where a colleague sat, it would be nice to wait. So wonderful carpools have already emerged. If you really do not feel like it then you probably have to take an earlier train.
How do I master the elevator trap?Many colleagues, even at the thought of meeting in confined spaces, get oppressed, hence the cramped situation. Greet, when you enter the elevator, then turn around towards the door is allowed. Nobody asks you to play the entertainer to bridge the time. When leaving do not forget to say goodbye.Especially nice people ask the applicant, which floor he wants to, and then press the button.
How do I react to a friendly saying "We should go to the canteen together"?Think carefully about whether your potential food appointment is really serious. Do not insist immediately, but wait a few days and only tick if you really feel like the meeting. During your working day you have to get along with so many people, it is allowed during the lunch break to say no if you want to spend your time alone or with other colleagues. Say, "I always go out with my colleague and so on or with this little group, I would like to keep it that way." It also signals that you can not simply join this community without an invitation.
phone
Hello?Be the first contact calm and friendly. I get in touch with: "Hamburg Institute of Rhetoric, I'm Ute Brockdorff, hello." Even at the end of the conversation, they should not rush: No one wants to be an earpiece when the listener slams the fork. This looks like a slammed door in front of your nose. Wait a moment, then hang up!
How do I get rid of callers when I can not help myself?Never say, "I'm not responsible for that." Name the name of the colleague who will take care of your interlocutor, announce that you are forwarding the call immediately. Do not just push the call away, but inform the caller about what's happening to him. Then even the holding pattern can be better tolerated. Do not hold your hand over the shell. half-understand murmur always sounds as if talking negatively about the caller.
How can I put my conversation partner off to a later date without being unreliable?A close "I call back" is not enough. Only if you add "no later than 2 pm", the recall promise is perfect. That is however a firm date! It obliges you to give an interim decision at 13.59, even if you do not have any new information yet. An exact indication of when you will be in contact again will make your answering machines even clearer.
What to do if the colleague is always on private calls?"Well, Schatzi" calls should not be expected colleagues. Private conversations must be from time to time, but then please as concise and factual. If your colleague is on the phone privately, you can avoid embarrassing situations by leaving the room yourself and staying outside for a minute or two. Any halfway polite colleague will finish her phone call quickly to stop you from working.
Can I start my phone in a conference when I expect an important call?Cell phone ringing in the conference always bothers. Tell your conversation partner that you are not available for the time of the conference. This must be possible if you contact us immediately or during a break. You really should only use your mobile phone if it is equipped with a vibration alarm. Make no statements, at least as bothering as the ringing, but discreetly leave the room to answer the call.
Netiquette
How fast do emails need to be answered?Fast. The e-mail mailbox should be emptied at least twice a day. In the morning, at noon and best in the evening. If you can not answer right away, send a short interim response. If you are not there for a few days: An absence information that automatically tells you when you can be reached again is a great thing. If the correspondence has been going back and forth for a while, delete the old messages so they are not always dragged along and maybe even printed out.
How much effort do I have to do when writing e-mails?An e-mail should be written as carefully as a letter. So with correct salutation and without mistakes. You should also always fill in the subject line so that your message can be sorted correctly and found again if necessary. Please do not use uppercase letters as a design tool that seems like shouting. Even though e-mail is a quick form of communication, avoid shortcuts that are not internal and may not be familiar to your e-mail partner: after all, M f G can also be called a ride-in. Say goodbye "Sincerely".
